Location and staff knowledge helps your AI agent provide accurate information about where you are and who works there.

Location Information

What to Include

  • Address — Full street address
  • Contact details — Phone, email
  • Operating hours — Regular schedule
  • Parking — Available parking options
  • Directions — How to find you
  • Accessibility — Wheelchair access, etc.

Example Location Entry

## Our Location

123 Main Street, Downtown
Sydney NSW 2000

### Getting Here
We're located on the corner of Main and First, above the coffee shop. Look for the blue awning.

### Parking
Street parking is available on Main Street. The Wilson parking garage is one block away on Second Street.

### Public Transport
We're a 5-minute walk from Central Station.

Staff Information

What to Include

  • Staff names — First names or full names
  • Roles — Stylist, therapist, technician
  • Specialties — What each person excels at
  • Experience — Background or qualifications

Example Staff Entry

## Our Team

### Sarah - Senior Stylist
With 15 years of experience, Sarah specializes in creative color and precision cutting. She's our color correction expert.

### James - Stylist
James brings a modern approach to classic cuts. He's particularly skilled with men's styling and textured looks.

### Emma - Junior Stylist
Recently qualified, Emma is building her skills under Sarah's mentorship. She offers great service at introductory prices.

How the Agent Uses This

With this knowledge, your agent can:

  • Give accurate directions
  • Answer "Who does color?" questions
  • Describe staff specialties
  • Help callers choose the right person