Before selecting a voice, listen to samples to ensure it's the right fit. This article explains how to preview voices.
Why Preview Voices
Previewing helps you:
- Hear how the voice actually sounds
- Compare different options
- Verify clarity and pronunciation
- Ensure brand fit
Previewing a Voice
- Go to AI Config > Voice
- Find a voice you want to preview
- Click the Preview button on the voice card
- Listen in the audio player that appears
Voice Preview Details
When previewing, you'll see:
- Voice Name — The voice identifier
- Gender — Male or female
- Accent — Regional or neutral
- Audio Player — Controls for playback
Audio Player Controls
The preview player includes:
- Play/Pause — Start or stop playback
- Progress Bar — See playback position
- Volume Control — Adjust listening level
Comparing Voices
To compare multiple voices:
- Preview the first voice
- Note your impressions
- Preview another voice
- Compare side by side Consider keeping notes on what you like about each option.
What to Listen For
When previewing:
- Clarity — Are words easy to understand?
- Pace — Is the speed comfortable?
- Tone — Does it match your brand?
- Natural Flow — Does it sound conversational?
- Pronunciation — Are common words pronounced correctly?
Preview vs. Live Calls
The sample audio gives a good indication, but actual greetings and responses may sound slightly different based on the content. After selecting a voice, preview your actual greetings to confirm the choice.