Speako offers four subscription plans designed for businesses of different sizes. All plans include the core AI voice receptionist and booking features — higher plans add more voice minutes, locations, and team members.

Plans at a Glance

What's Included in Every Plan

Starter Advance Pro Expert
Monthly Price A$39/month A$99/month A$199/month A$399/month
Annual Price A$372/year (save ~20%) A$948/year (save ~20%) A$1,908/year (save ~20%) A$3,828/year (save ~20%)
Voice Minutes 60 min (~30 calls) 160 min (~80 calls) 320 min (~160 calls) 700 min (~350 calls)
Locations 1 5 8 15
Team Members 1 3 6 10

All plans come with:

  • AI Voice Receptionist — Answers calls, provides information, handles FAQs
  • AI Booking Agent — Takes reservations and appointments over the phone
  • Smart Knowledge Base — Train the AI with your business info
  • AI Tools — Book, modify, and cancel appointments; look up customers
  • Booking Management — Manage all bookings from your dashboard
  • Staff Management — Assign staff to services and manage availability
  • Menu Management — Food menus for restaurants, service menus for service businesses
  • Unlimited Staff — No limit on the number of staff your customers can book with

Premium Features

Voice Minutes Explained

Feature Starter Advance Pro Expert
Branded Booking Page — Included Included Included
API Access — — — Included
Dedicated Support Manager — — — Included

Voice minutes measure how much time your AI agent spends on phone calls.

  • 1 minute of call time = 1 voice minute
  • Minutes are tracked precisely (e.g. a 2 min 30 sec call uses 2.5 minutes)
  • The average call is about 2 minutes
  • Minutes reset at the start of each billing period If you run low, you'll receive a usage alert. You can purchase extra minute packages at any time without changing your plan.

Extra Minute Packages

Package Price (AUD) Price (USD)
50 minutes A$29 $21
100 minutes A$55 $39
250 minutes A$130 $92
500 minutes A$245 $174

Extra minutes never expire and carry over across billing periods.

Adding Locations

Your first location is included free with every plan. If you need additional locations, each one requires a separate per-location subscription:

AUD USD
Monthly A$99/month per location $69/month per location
Annual A$948/year per location (save ~20%) $660/year per location (save ~20%)

Key details:

  • The first location is always free — no additional charge
  • Each additional location (2nd, 3rd, etc.) is billed independently
  • You can choose monthly or annual billing for each location
  • Location subscriptions are separate from your main plan subscription
  • Trial users must activate a paid subscription before adding extra locations

💡 Example: On the Advance plan (up to 5 locations), your first location is free. Adding a second location costs A$99/month or A$948/year.

Free Trial

Every plan comes with a 7-day free trial:

  • Full access to all platform features
  • Limited voice minutes to test calls
  • No credit card required to start
  • Cancel anytime during the trial

Choosing the Right Plan

  • Starter — Best for solo businesses with one location and low call volume
  • Advance — Great for growing businesses with multiple locations
  • Pro — Ideal for busy businesses that handle a high volume of calls
  • Expert — Built for larger operations with many locations and dedicated support needs

Managing Your Subscription

From Dashboard → Billing & Usage you can:

  • View your current plan and usage
  • Upgrade to a higher plan (takes effect immediately)
  • Purchase extra minute packages
  • View invoice history and download receipts
  • Manage your payment method

    💡 Tip: You can upgrade your plan at any time. The price difference is prorated for the remainder of your current billing period.

Common Questions

Can I switch between monthly and annual billing?

Yes. Annual billing saves you approximately 20% compared to monthly.

What happens if I run out of voice minutes?

You'll receive usage alerts at 70% and 90% usage. You can purchase extra minutes or upgrade your plan at any time.

Can I cancel my subscription?

Yes. You can cancel anytime from the Billing page. Your service remains active until the end of your current billing period.

Can I downgrade my plan?

Downgrades take effect at the start of your next billing cycle. Make sure the lower plan meets your location and team member needs before downgrading.

  • Voice Minutes Explained
  • Upgrading Your Plan
  • Purchasing Extra Minutes
  • Viewing Invoice History