Your first location is created as part of the setup wizard. Here's what you need to know about locations in Speako.
What is a Location?
A location represents a physical place where your business operates. Each location has its own:
- Operating hours and availability
- Staff members or tables
- Bookings and customers
- AI agent configuration
- Online booking page
Your First Location
During the setup wizard (Step 3), you provide details for your first location:
Location Name
Choose a name that identifies this specific location. This is especially important if you plan to add multiple locations later.
For single-location businesses:
Use your business name: "Happy Sushi"
Or add a descriptor: "Happy Sushi Restaurant" For multi-location businesses:
Include the area: "Happy Sushi Parramatta"
Or the street: "Happy Sushi George Street"
State/Region
Select where your location is based. This helps with:
- Address formatting
- Regional settings
- Compliance requirements
Timezone
Your timezone affects everything time-related:
- When your AI agent says you're open or closed
- How booking times display to customers
- When notifications are sent
- Dashboard analytics and reporting
What Gets Created Automatically
When your first location is created, Speako sets up:
Your AI Agent
An AI voice agent configured with:
- Your business name in greetings
- A voice matched to your industry
- Personality traits suited to your business type
- Basic tools for booking and customer service
Online Booking Page
A customer-facing booking page at a unique URL:
speako.ai/book/your-business-name- Ready for customers to book online
- Customizable with your branding
Default Settings
Sensible defaults based on your business type:
- Typical operating hours
- Booking preferences
- Notification settings
After Location Creation
Once your location is set up, you can:
- Set your hours — Configure when you're open for bookings
- Add resources — Create tables (restaurants) or staff and services (service businesses)
- Customize your AI — Adjust greetings, voice, and personality
- Share your booking link — Start accepting online bookings
Adding More Locations
You can add additional locations later from the Locations settings. Each location is independent with its own configuration.
Next Steps
- Understanding the Setup Guide Checklist — See what to configure next
- Setting Your Regular Hours — Configure your availability
- What is a Location? — Learn more about location management