Get help from the Speako support team when you need assistance.
How to Contact Support
Email: [email protected]
This is the primary way to reach our support team.
What to Include
For faster resolution, include:
- Your account email - The email you use to sign in
- Description of the issue - What's happening
- Steps to reproduce - How the problem occurs
- Error messages - Any error text you see
- Screenshots - If applicable
Response Times
Our team typically responds within 24-48 hours on business days.
For urgent issues affecting your service, mark your email as urgent.
Common Support Topics
We can help with:
- Technical issues
- Billing questions
- Account access
- Feature questions
- Phone number setup
- AI configuration
Before Contacting Support
Try these resources first:
- Search this help center
- Check the FAQ articles
- Review troubleshooting guides Many issues have documented solutions.
Feature Requests
Have an idea to improve Speako? See Feature Requests for how to submit suggestions.
Feedback
We value your input! See Submitting Feedback for how to share your experience.