Having trouble signing in to Speako? Here are solutions to common login issues.
Forgot Your Password
If you can't remember your password:
- Go to the sign-in page
- Click Forgot password?
- Enter your email address
- Check your email for a reset code
- Enter the code and create a new password See Account Recovery for detailed steps.
Incorrect Password
If your password isn't working:
- Check that Caps Lock is off
- Verify you're using the correct email address
- Try resetting your password
Email Not Recognized
If you receive "email not found":
- Verify the email address spelling
- Check if you signed up with a different email
- Try your work or personal email
Social Login Issues
If Google or Apple sign-in isn't working:
- Ensure you're signed in to the correct Google/Apple account
- Clear your browser cookies
- Try signing in with a private/incognito window
Account Locked
If you've entered too many incorrect passwords:
- Wait a few minutes before trying again
- Use the password reset flow
- Contact support if still locked
Browser Issues
Try these steps:
- Clear browser cache and cookies
- Disable browser extensions
- Try a different browser
- Ensure JavaScript is enabled
Still Having Issues?
If none of these solutions work:
- Contact support at [email protected]
- Include the email address you're trying to use
- Describe the error message you're seeing