Booking status tells you what state a booking is in and what actions are still safe to take. Speako shows status badges in booking views and uses status to decide whether some actions should be allowed.
Main booking statuses
| Status | Meaning |
|---|---|
| Confirmed | The booking is active |
| Modified | The booking has been replaced by a modified version |
| Cancelled | The booking has been cancelled |
| Completed | The booking has reached a completed terminal state |
| Reconfirmed | A reconfirmed status may appear where booking data includes it |
Confirmed bookings are the normal active state after a booking is created.
Cancelled bookings
Cancelled bookings cannot be modified from the booking details view. The interface shows a message that the booking has been cancelled and cannot be modified.
The list view hides cancelled bookings by default. Use the cancelled-booking toggle when you specifically need to review cancelled items.
Modified bookings
When a booking is rescheduled, Speako keeps a connection to the original booking. This lets modification emails compare the old and new booking details for clarity.
The original booking can be marked as modified, while the updated booking remains confirmed.
Completed and no-show style outcomes
Speako also supports service status tags on bookings. Some terminal service-status tags, such as completed or no-show style tags, can move the booking into a completed state. Completed bookings are treated differently from active bookings and should not be handled like ordinary confirmed bookings.
⚠️ Important: Do not cancel completed bookings. The cancellation flow blocks completed bookings.
How to use status in daily work
Use status to decide what to do next:
- Confirmed: manage, edit, reschedule, or cancel if needed
- Modified: the booking has been rescheduled — use the updated booking for current details
- Cancelled: review only; do not treat it as active
- Completed: use for finished or terminal booking outcomes
If the calendar does not show what you expected, check whether cancelled bookings are hidden or whether a service status filter is active.