Categories help organize your services into groups. This article explains how to create and manage service categories.

Accessing Categories

  1. Navigate to Service Management
  2. Click the Categories tab
  3. You'll see existing categories listed

Creating a New Category

To add a category:

  1. Click Add Category (or similar button)
  2. Enter the category name
  3. Choose a color
  4. Click Create The new category appears in your list and is available for assigning to services.

Category Name

Choose clear, descriptive names:

Good Examples

  • "Hair Services"
  • "Nail Treatments"
  • "Massage Therapy"
  • "Skincare"
  • "Quick Services"

Less Effective

  • "Category 1"
  • "Misc"
  • "Other" Names should help customers understand what's included.

Category Colors

Each category has a color for visual identification:

  1. Click the color picker
  2. Select a color
  3. The color displays as a tag/badge

Color Tips

  • Use distinct colors so categories are easy to tell apart
  • Consider color meaning (calm blues for relaxation, energetic colors for fitness)
  • Keep colors consistent with your brand if possible

Editing Categories

To modify a category:

  1. Find the category in the list
  2. Click the edit option
  3. Update name or color
  4. Save changes Changes apply immediately. Services using this category show the updated name/color.

Deleting Categories

To remove a category:

  1. Find the category in the list
  2. Click delete
  3. Confirm the deletion

    💡 Note: Deleting a category removes it from all services that used it. Services aren't deleted, just uncategorized.

Category Organization

Plan your categories before creating them:

  1. List your services — Write down everything you offer
  2. Group naturally — How would customers think about them?
  3. Keep it manageable — 3-7 categories is usually ideal
  4. Create categories — Add them to Speako
  5. Assign services — Link each service to its category

Example Category Structures

Hair Salon

  • Haircuts
  • Color Services
  • Styling
  • Treatments
  • Express Services

Spa

  • Massage
  • Facials
  • Body Treatments
  • Nail Services
  • Packages

Fitness Studio

  • Personal Training
  • Group Classes
  • Assessments
  • Specialty Programs

Best Practices

  1. Be customer-centric — Name categories how customers think
  2. Stay consistent — Don't change category names frequently
  3. Review periodically — Adjust as your services evolve
  4. Keep it simple — Fewer categories are easier to manage