Modifiers (also called add-ons) let customers customize services. This article explains what modifiers are and how they work.
What Are Service Modifiers?
Modifiers are optional additions to a base service:
Examples:
- "Deep Conditioning Treatment" added to a haircut
- "Hot Stone Upgrade" added to a massage
- "Gel Polish" added to a manicure
- "Express Option" for a faster facial Customers choose modifiers during booking to customize their experience.
How Modifiers Work
During Booking
- Customer selects a base service (e.g., "Swedish Massage")
- Available modifiers appear (e.g., "Aromatherapy", "Hot Stones")
- Customer selects desired add-ons
- Total price adjusts accordingly
- Booking includes service + selected modifiers
On the Calendar
The booking shows:
- Base service name
- Selected modifiers
- Total duration (if affected)
- Total price
Modifier Properties
Each modifier has:
- Name — What it's called (e.g., "Hot Stone Upgrade")
- Description — What's included
- Price — Additional cost
- Active Status — Whether it's currently available
Benefits of Modifiers
For Customers
- Customization options
- Clear pricing for extras
- Control over their experience
For Your Business
- Increased revenue per booking
- Upselling opportunities
- Flexibility without creating many services
Modifiers vs Separate Services
| Modifiers | Separate Services |
|---|---|
| Add to existing service | Standalone offering |
| Optional enhancement | Complete service |
| Adds to base price | Has own price |
| Smaller additions | Full service time |
Example:
- "Hot Stone Massage" = Separate service (has own duration, price)
- "Add Hot Stones" = Modifier (adds to Swedish Massage)
Assigning Modifiers to Services
Modifiers can be:
Assigned to specific services
Available for multiple services
Different for each service For example:
"Aromatherapy" available for all massage types
"Keratin Treatment" only available for color services
Modifier Pricing
Modifiers add to the base service price:
Enabling and Disabling
| Component | Price |
|---|---|
| Swedish Massage | $80 |
| + Aromatherapy | +$15 |
| + Hot Stones | +$25 |
| Total | $120 |
Modifiers can be:
Active — Available for selection
Inactive — Hidden from customers Use inactive status for:
Seasonal add-ons (when out of season)
Temporarily unavailable options
Modifiers you're discontinuing