Modifiers (also called add-ons) let customers customize services. This article explains what modifiers are and how they work.

What Are Service Modifiers?

Modifiers are optional additions to a base service:

Examples:

  • "Deep Conditioning Treatment" added to a haircut
  • "Hot Stone Upgrade" added to a massage
  • "Gel Polish" added to a manicure
  • "Express Option" for a faster facial Customers choose modifiers during booking to customize their experience.

How Modifiers Work

During Booking

  1. Customer selects a base service (e.g., "Swedish Massage")
  2. Available modifiers appear (e.g., "Aromatherapy", "Hot Stones")
  3. Customer selects desired add-ons
  4. Total price adjusts accordingly
  5. Booking includes service + selected modifiers

On the Calendar

The booking shows:

  • Base service name
  • Selected modifiers
  • Total duration (if affected)
  • Total price

Modifier Properties

Each modifier has:

  • Name — What it's called (e.g., "Hot Stone Upgrade")
  • Description — What's included
  • Price — Additional cost
  • Active Status — Whether it's currently available

Benefits of Modifiers

For Customers

  • Customization options
  • Clear pricing for extras
  • Control over their experience

For Your Business

  • Increased revenue per booking
  • Upselling opportunities
  • Flexibility without creating many services

Modifiers vs Separate Services

Modifiers Separate Services
Add to existing service Standalone offering
Optional enhancement Complete service
Adds to base price Has own price
Smaller additions Full service time

Example:

  • "Hot Stone Massage" = Separate service (has own duration, price)
  • "Add Hot Stones" = Modifier (adds to Swedish Massage)

Assigning Modifiers to Services

Modifiers can be:

  • Assigned to specific services

  • Available for multiple services

  • Different for each service For example:

  • "Aromatherapy" available for all massage types

  • "Keratin Treatment" only available for color services

Modifier Pricing

Modifiers add to the base service price:

Enabling and Disabling

Component Price
Swedish Massage $80
+ Aromatherapy +$15
+ Hot Stones +$25
Total $120

Modifiers can be:

  • Active — Available for selection

  • Inactive — Hidden from customers Use inactive status for:

  • Seasonal add-ons (when out of season)

  • Temporarily unavailable options

  • Modifiers you're discontinuing