Add-on pricing affects customer decisions and your revenue. This article explains how to set and manage modifier prices.
How Modifier Pricing Works
Modifier prices add to the base service cost:
| Component | Price |
|---|---|
| Base service (Haircut) | $45 |
| + Deep Conditioning | +$20 |
| + Scalp Treatment | +$15 |
| Customer pays | $80 |
Customers see individual prices and the total.
Setting Modifier Prices
When creating or editing a modifier:
- Find the price field
- Enter the additional cost
- Save your changes
Pricing Strategies
Cost-Based Pricing
Calculate the actual cost:
- Product cost (oils, treatments, etc.)
- Additional staff time
- Any extra supplies
- Add your margin
Value-Based Pricing
Price based on perceived value:
- Premium experience
- Exclusive products
- Specialty skills
- Customer demand
Competitive Pricing
Research what others charge:
- Match market rates
- Position premium or value
- Adjust for your market
Free Modifiers
Set price to $0 for complimentary add-ons:
- Included upgrades
- Promotional extras
- Customer appreciation add-ons
- "Try it free" offers Customers see "$0" or "Free" and can still select them.
Changing Modifier Prices
To update pricing:
- Open the modifier details
- Change the price
- Save changes
Impact of Changes
- Existing bookings — Keep original price
- New bookings — Use updated price
- Reports — May show mixed pricing during transition
Price Adjustments Over Time
When to adjust prices:
- Cost increases — Products or supplies cost more
- Demand changes — Popular add-ons can command more
- Market shifts — Competitors change their pricing
- Value changes — Offering more or less
Communicating Price Changes
For significant changes:
- Notify customers before increasing
- Update any printed materials
- Train staff on new pricing
- Consider grandfathering existing customers
Price Display
Modifier prices appear:
- Next to the add-on name during booking
- In the booking summary
- On the final total
- In booking confirmations Ensure prices display clearly and accurately.
Discount Considerations
If you want to discount modifiers:
Option 1: Temporary Price Change
- Lower the modifier price
- Remember to restore later
- Applies to all services using it
Option 2: Package Pricing
- Create a service that includes the add-on
- Price the package at a discount
- More control but more services to manage
Price and Perceived Value
Consider psychology:
- Round numbers ($20) feel simple
- .99 pricing feels like a deal
- Higher prices can signal quality
- Very low prices may seem cheap Choose pricing that matches your brand.
Best Practices
- Be transparent — Show prices clearly
- Stay consistent — Similar add-ons should have similar prices
- Review regularly — Adjust as costs change
- Consider bundles — Multiple add-ons at a discount
- Track performance — See which price points convert
Monitoring Modifier Success
Track:
- How often each modifier is selected
- Revenue from modifiers
- Customer feedback on pricing
- Comparison across services Adjust pricing based on data.