Job titles help identify what roles each staff member fulfills. This article explains how to use job titles to organize your team.

What Are Job Titles?

Job titles are labels you assign to staff members to indicate their roles or specializations. Examples include:

• Senior Stylist
• Junior Therapist
• Certified Trainer
• Lead Consultant
• Apprentice Job titles are visual tags that help you and your customers understand each staff member's expertise level or specialty.

Why Use Job Titles?

Organization

Job titles help you quickly identify who does what:

• Filter staff by specialty
• Understand team composition at a glance
• Know who to assign to specific tasks

Customer Clarity

When customers see booking options, job titles indicate:

• Experience level (Senior, Junior, Apprentice)
• Specializations (Colorist, Massage Therapist)
• Certifications (Certified, Licensed)

Staff Recognition

Job titles acknowledge:

• Career progression
• Achieved certifications
• Areas of expertise

Creating Job Titles

Job titles are created per location. To add a new job title:

1. Navigate to Staff in the sidebar
2. Select a staff member to edit
3. Go to the Job Titles section
4. Click the + button
5. Enter the title name
6. Choose a color for the tag
7. Click Create

Assigning Job Titles

To assign titles to a staff member:

1. Open the staff member's profile
2. Find the Job Titles section
3. Click the + button
4. Select from existing titles or create new ones
5. Selected titles appear as colored tags A staff member can have multiple job titles (e.g., "Senior Stylist" and "Colorist").

Managing Job Titles

Editing a Title

1. Click on an existing job title tag
2. Edit the name or color
3. Changes apply to all staff with that title

Deleting a Title

1. Click on the job title tag
2. Select delete
3. The title is removed from all staff who had it

Job Title Colors

Each job title has a color for easy visual identification:

• Use consistent colors for similar roles
• Choose colors that stand out against your interface
• Consider a color scheme (e.g., blue for stylists, green for specialists)

Best Practices

Keep Titles Meaningful

• Good: "Senior Massage Therapist" — Clear role and level
• Poor: "Level 3" — Unclear what it means

Be Consistent

If you have multiple locations, use the same title names for consistency:

• All locations call it "Senior Stylist" not "Master Stylist" at some and "Lead Stylist" at others

Don't Overdo It

• Focus on titles that matter for booking and team organization
• Avoid creating too many similar titles
• Remove outdated titles

Reflect Actual Roles

Job titles should match what staff actually do:

• Update titles when staff earn certifications
• Promote titles when staff advance

Job Titles vs Services

Job titles and services serve different purposes:

A "Senior Colorist" (job title) might offer "Full Color Service" and "Highlights" (services).