Zones help organize your restaurant's seating into logical sections. This article explains how zones work.

What Are Zones?

Zones are labels that group tables by location within your venue:

  • Indoor — Tables inside the main dining area
  • Outdoor — Patio or sidewalk seating
  • Bar — Bar-top seating
  • Private Dining — Enclosed spaces for private events
  • VIP — Special seating areas Each zone gets a color for easy visual identification.

Why Use Zones?

Customer Preferences

Customers often have seating preferences:

  • "I'd like to sit outside"
  • "Can we have a booth?"
  • "Do you have indoor seating?" Zones let your AI agent match these preferences.

Staff Organization

Zones help staff know:

  • Which section they're assigned to
  • Where tables are located
  • How to direct customers

Visual Management

In your dashboard:

  • Tables are grouped by zone
  • Colors make sections easy to identify
  • Floor plans can show zone layouts

Creating Zones

To add a zone:

  1. Navigate to Tables
  2. Find the zones or zone tags section
  3. Click to add a new zone
  4. Enter the zone name
  5. Choose a color
  6. Save

Zone Colors

Each zone has a color for identification:

  • Use distinct colors for different sections
  • Consider practical meaning (blue for indoor, green for outdoor)
  • Colors appear as tags on tables

Assigning Tables to Zones

To place a table in a zone:

  1. Open the table's settings
  2. Find the zone assignment
  3. Select the zone
  4. Save changes A table can be in one zone at a time.

Zone Examples

Casual Restaurant

  • Main Dining (gray)
  • Patio (green)
  • Bar (blue)

Fine Dining

  • Main Floor (navy)
  • Private Room (gold)
  • Chef's Table (silver)

Cafe

  • Indoor Seating (brown)
  • Outdoor Terrace (green)
  • Counter (gray)

Zones and Bookings

When customers book:

  • Your AI agent can ask about zone preferences
  • "Would you prefer indoor or outdoor seating?"
  • Available tables are filtered by zone if specified Not all bookings need zone preferences—many customers are happy with any available table.

Managing Zones

Editing Zones

  1. Find the zone in your list
  2. Click to edit
  3. Change name or color
  4. Save Changes apply to all tables in that zone.

Deleting Zones

  1. Find the zone
  2. Click delete
  3. Confirm Tables in the deleted zone become unassigned.

Best Practices

  1. Keep zones logical — Match how you think about your space
  2. Use clear names — "Outdoor Patio" is clearer than "Section 3"
  3. Choose distinct colors — Make zones easy to tell apart
  4. Limit the number — 3-5 zones is usually enough