Speako automatically assigns phone numbers when you create locations. This article explains the assignment process.
Automatic Assignment
When you create a new location in Speako:
- The system checks available phone numbers
- It looks for numbers matching your state/region
- If found, a regional number is assigned
- If not, a number from your country is assigned
Regional Preference
Speako tries to match phone numbers to your location:
State Matching
If you're setting up a salon in Sydney:
- System looks for NSW phone numbers first
- Customer sees a Sydney-area number
- Creates familiarity and trust
Country Fallback
If regional numbers are unavailable:
- System assigns any available number from your country
- You're notified of the region difference
- The number still works perfectly
What You Receive
After assignment, you get:
- A dedicated phone number for your AI agent
- The number displayed in your dashboard
- Instructions for setting up call forwarding
Limited Availability
Phone numbers are a finite resource:
- Each number can only be assigned to one location
- Popular regions may have limited availability
- Numbers are assigned first-come, first-served
If No Numbers Are Available
In rare cases where no numbers are available:
- Your location is still created
- You're notified to contact support
- Support will help provision additional numbers