Speako uses three roles to control what team members can do in your dashboard.
Available Roles
Owner
The Owner is the person who created the account. There can only be one owner.
- Has full access to everything
- Can invite and remove team members
- Can change other members' roles
- Cannot be removed or demoted
Admin
Admins can manage most aspects of the business.
- Can edit business name and information
- Can manage bookings and scheduling
- Can configure the AI agent
- Cannot invite or remove team members
- Cannot change team member roles
Member
Members have limited access focused on day-to-day operations.
- Can manage bookings and scheduling
- Can configure the AI agent
- Cannot edit business name or info
- Cannot invite or remove team members
- Cannot change team member roles
Role Comparison
Choosing the Right Role
| Capability | Owner | Admin | Member |
|---|---|---|---|
| Manage bookings | ✓ | ✓ | ✓ |
| Configure AI agent | ✓ | ✓ | ✓ |
| Edit business info | ✓ | ✓ | ✗ |
| Invite team members | ✓ | ✗ | ✗ |
| Remove team members | ✓ | ✗ | ✗ |
| Change roles | ✓ | ✗ | ✗ |
Use Admin for:
Managers who need to update business details
Staff who handle all aspects of operations Use Member for:
Employees who just manage bookings
Team members who don't need full access