Speako uses three roles to control what team members can do in your dashboard.

Available Roles

Owner

The Owner is the person who created the account. There can only be one owner.

  • Has full access to everything
  • Can invite and remove team members
  • Can change other members' roles
  • Cannot be removed or demoted

Admin

Admins can manage most aspects of the business.

  • Can edit business name and information
  • Can manage bookings and scheduling
  • Can configure the AI agent
  • Cannot invite or remove team members
  • Cannot change team member roles

Member

Members have limited access focused on day-to-day operations.

  • Can manage bookings and scheduling
  • Can configure the AI agent
  • Cannot edit business name or info
  • Cannot invite or remove team members
  • Cannot change team member roles

Role Comparison

Choosing the Right Role

Capability Owner Admin Member
Manage bookings
Configure AI agent
Edit business info
Invite team members
Remove team members
Change roles

Use Admin for:

  • Managers who need to update business details

  • Staff who handle all aspects of operations Use Member for:

  • Employees who just manage bookings

  • Team members who don't need full access