Assign job titles to help your team understand each provider's role. Job titles can be added when creating a team member or edited later from the team list or team member profile.
Job titles do not replace services. Services decide what a customer can book. Job titles describe the person's role.
Assign job titles while adding a team member
In Add Team Member, use the Job Titles section. If job titles already exist, select the roles that apply to the new team member.
If no job titles are available, create them from the Job Titles page first, or add the team member now and assign job titles later.
Assign job titles from the Team list
On the Team page, job titles appear in the Job Title column. If a team member has no title, use Add job title. If they already have titles, use the plus button beside the existing tags.
The selector lets you choose one or more job titles and save the selection.
Assign job titles from the profile
Open the team member and go to Details. In Job Titles, use the plus button to open the selector.
This is the best place to update titles when you also need to review phone number, email, bio, image, or primary location.
Create a title while assigning
If the right title does not exist, use Create New Tag in the selector. Speako opens the job-title creation sheet.
💡 Tip: Only create a new title if it will be useful across your team. If the information is specific to one person, put it in the bio instead.
What job titles affect
Job titles help with organisation and display. They can appear on staff profiles and booking confirmations, depending on how the booking experience is shown.
They do not by themselves make a team member bookable. For bookings, the team member also needs:
- service assignments
- working hours
- no conflicting date-specific closures
- an active primary location
If a title is wrong
Remove the wrong title from the team member's selection and add the correct one. If the title name itself is wrong for everyone, edit the job title from the Job Titles page instead.