A team member's profile photo helps your staff recognise providers quickly and keeps service-provider profiles more polished. You can add a profile image when creating a team member or update it later from the team member's Details tab.
Profile photos are optional. If no image is set, Speako shows a default profile icon.
Where profile photos appear
In the Team area, profile images appear beside the team member's name in the team list and profile header. They help distinguish team members with similar names and make the team list easier to scan.
Depending on how your booking experience is configured, team-member images may also support customer-facing provider selection or booking context. Use images that you are comfortable showing to customers.
Add a photo while creating a team member
From Team, select Add Team Member. In the add sheet, use the profile image area before saving the team member.
The rest of the form still needs the required Team Member Name field. The image alone does not create the team member.
Update a photo later
Open the team member from Team, then go to Details. The profile image controls appear in the same tab as name, phone number, email, bio, primary location, and job titles.
After you update the image, Speako saves the change and refreshes the team member profile.
Choosing a good image
Use a photo or avatar that is:
- clear at small sizes
- appropriate for customers and staff
- easy to associate with the correct team member
- not overly busy or text-heavy
Avoid using the same image for multiple team members unless it is intentionally a generic avatar. Repeated images can make staff selection harder.
💡 Tip: If you are setting up many providers at once, add the team members first, then come back and polish images after services and working hours are correct.
If the image does not update
If an upload fails, try again with a smaller or simpler image file. If the old image still appears after saving, refresh the page and reopen the team member profile.
Profile photos are helpful, but they are not required for booking availability. If you are preparing to go live, prioritise service assignments and working hours first.