A plain-English tour of how the agent handles a real phone call.
29 articles
From ring to hang-up: what the AI does at each step.
How the agent takes table reservations on a call.
How the agent takes appointments for service businesses.
How callers can change or cancel a booking through the AI.
When and how the AI hands the call off to your team.
The agent can text customers booking links, maps, and ordering pages.
How the agent detects, speaks, and switches languages mid-call.
How the agent personalises greetings for known callers.
What callers experience when your business is closed.
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